Returns & Cancellations Policy

All Creamsoda pieces are handmade, and slight variations in form, colour, or texture are part of their character.

Please note that we do not accept returns, exchanges, cancellations or refunds once an order has been placed.

If your order arrives damaged or incorrect, please reach out within 48 hours of delivery with photos, and we’ll do our best to make it right.

Thank you for understanding and supporting small-batch, handmade work.